1. What products do you sell?

We specialize in premium grooming and personal care tools, including electric shavers, manual razors, beard trimmers, and IPL laser hair removal devices. All our products are carefully selected for their superior quality, reliability, and trend-setting designs.

2. Are your products safe to use?

Absolutely. All our products are sourced from trusted manufacturers and meet safety and quality standards in the USA, UK, Canada, and Australia. Always follow the user manual and safety instructions included with each product.

3. How do I know which product is right for me?

Each product page includes a detailed description, features, and recommended uses to help you choose. If you’re unsure, feel free to contact our customer service team — we’re happy to guide you to the perfect fit for your needs.

4. Do your products come with a warranty?

Yes, most of our products come with a manufacturer’s warranty (details vary by product). Please check the product description or contact us if you have specific warranty questions.

5. Are the IPL laser hair removal devices suitable for all skin types?

IPL devices are safe for most skin tones and hair types but may be less effective on very light blonde, red, or grey hair. Always do a patch test and read the included safety guidelines to ensure suitability for your skin.

6. Can I use electric shavers and trimmers in the shower?

Many of our electric shavers and trimmers are waterproof and designed for wet & dry use. Check the product details to confirm if the model you’re buying is shower-safe.

7. Do you offer replacements for blades or accessories?

Yes, we stock replacement blades, cartridges, and accessories for many of our products. Please check our Accessories section or contact us for assistance finding the right replacement.

8. How do I maintain and clean my product?

Most products come with a cleaning brush or instructions on proper care. Regular cleaning and proper storage help extend the life of your device. If your product is waterproof, you can rinse it under water (as specified).

9. How long will it take to see results with IPL laser hair removers?

Most customers notice a reduction in hair growth after 3–4 weeks of regular use, with optimal results achieved after 8–12 weeks. Results can vary based on your hair and skin type.

10. Where do you ship to?

We currently ship to customers in the USA, UK, Canada, and Australia.

11. How long does shipping take?

Delivery times vary by location but generally take 5–10 business days. You’ll receive a tracking number as soon as your order ships.

12. What is your return policy?

We accept returns within 10 days of delivery, provided the item is unused, in original packaging, and meets our return conditions. Please visit our Return Policy page for full details.

13. How can I contact customer support?

You can reach us anytime at:
📧 Email: britlystores@gmail.com
📞 Phone: +1 (321) 364-8155